Privacy Policy

S.E. Snyder Insurance Agency (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you may have.

1) Contact information

If you have questions about this Privacy Policy, please contact us:

S.E. Snyder Insurance Agency
464 Delaware Avenue, Rochester, PA 15074
Phone: (724) 774-3584
Email: donsnyder@sesnyderinsurance.com

2) Information we collect

We may collect information in these ways:

Information you provide to us

Contact forms: When you submit a form, we collect your name, email address, and phone number, and any other information you include in your message.
Email contact: If you email us, we receive the information you choose to share.

Agent email links

The website displays agent email addresses. If you click an email link, your email provider will open and you may send an email directly to an agent. Any information you share by email is information you provide voluntarily.

Information collected automatically

Usage data: When you visit our site, we (and service providers working on our behalf) may collect information such as pages viewed, time on site, referral source, device type, browser type, and general site interaction data.
Cookies and similar technologies: Our site may use cookies and similar tools to support site functionality, measure site performance, and understand website usage. See Section 5.

3) How we use information

We use information collected through the website to:

respond to inquiries and requests
provide customer service and follow up on messages
operate, maintain, and improve the website
understand how visitors use the site so we can improve content and usability
protect the site against spam, abuse, and security threats

4) How contact form information is stored

Contact form submissions may be:

stored in WordPress (within the site’s database and/or form plugin storage), and
delivered by email to our email inboxes.

5) Cookies, consent, and analytics

We use a cookie notice/consent tool to help manage non-essential cookies.

Cookie notice and preferences

You can use the cookie notice on this site to manage your cookie preferences where available.
You can also control cookies through your browser settings.

Analytics and measurement tools
We use one or more analytics tools to understand general website usage, such as:

Google Analytics (GA4) (including measurement tools installed via plugins)
Site Kit by Google
MonsterInsights
StatCounter

These tools may collect information about your visit, such as pages viewed, time on site, referral source, and device/browser information. Where required, analytics cookies are controlled through the cookie notice/consent settings.

6) Call tracking

We may add call tracking in the future to better understand which website and marketing channels generate phone inquiries. If implemented, we will update this Privacy Policy to reflect what data is collected and how it is used.

7) Embedded content and third-party features

Some pages may include embedded content or widgets from third parties, such as:

Google Maps
Facebook feed / Facebook content

These services may collect information directly from your browser and may use cookies or similar technologies according to their own privacy policies. We do not control how third parties collect or use information on their platforms.

8) Website monitoring

We use website monitoring tools to help confirm that the website is available and to alert us if the site goes down (for example, UptimeRobot). Monitoring services may collect basic technical information such as the website address being checked, response status, and response time.

9) Spam protection, security, and logs

We use reasonable safeguards to protect this website and reduce spam. This may include honeypot protections on forms and security measures at the website and hosting level.

We and our hosting provider may also collect server logs for security and troubleshooting. These logs typically include information such as IP address, request time, requested pages, and basic device/browser details, and are typically retained for a limited period.

10) Backups and off-site storage

To help protect website data, this site is backed up using a WordPress backup tool and stored off-site with a third-party backup storage provider (Backblaze B2) through our backup system. Backups may include website files and the website database, which can contain contact form entries stored in WordPress. Backup data is used only for restoration and continuity purposes.

11) Sharing of information

We do not sell personal information.

We may share information only in limited situations, such as:

Service providers: with vendors that help us operate the website (for example hosting, backups, website plugins, monitoring, and analytics tools), only as needed to provide those services.
Insurance carriers (when you engage): information may be shared with insurance carriers only when you request coverage, a quote, a change, or other services that require carrier involvement.
Legal/security reasons: if required by law, legal process, or to protect our rights, property, or safety.

12) Data retention

We keep contact submissions and related communications as long as needed for business purposes, recordkeeping, and compliance, unless a longer retention period is required by law.

13) Your choices

You may contact us to request access to, correction of, or deletion of information you have submitted through this website, subject to legal, compliance, and recordkeeping requirements.

To make a request, contact us using the information in Section 1.

14) Children’s privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

15) Geographic scope

This website and our services are intended for customers in the United States. We do not specifically market to residents of the European Union/United Kingdom or California through this website.

16) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Effective date: 03/01/2026